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  FAQ  

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How do I know my shoe size?

If you are unsure of your shoe size, you can contact us and we will send you the measurements . Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly.

 

I want to know if you carry a specific color/size/width?

As you probably already read about we cannot guarantee color, as we not sure about the scraps we will receive, but you are always welcome to get in touch with us and we will inform you, what we have and can do.

 

Do you offer Live Chat support?

Yes, we do! To get in contact with one of us, look for the “Chat with us” button located on the bottom right hand of the page. If you are unable to see this button, it saddens us to say that we do not have a specialist available to assist via chat.

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What forms of payment do you accept?

Merake currently accepts 

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